Truma North America has named Kyle Hastings to Head of Service. In his role, Hastings will lead the Customer Care, Mobile Service, Training and Dealer Service support from our North American Head Quarters in Elkhart. Hastings will report to Mark Howlett, COO of Truma North America.
Truma North America added Jonathan Haley as Chief Financial Officer. He will join the team at their headquarters in Elkhart, Ind. Haley's responsibilities will include financial operations, human resources, and IT.
With Earth Day right around the corner, Truma is doing its part to help keep the Earth clean. Employees at Truma Corp in Elkhart, Indiana, volunteered to participate in a trash drive Friday, April 16th, collecting over 150 bags of garbage along CR 6 and CR 17 in Elkhart.
"Go North" chronicles their travels over six months driving north through Canada, Alaska, to the Arctic Ocean. Adventure met them every step of the way, from wildlife encounters and remote dirt roads to Northern Lights and glacier explorations.
You can find the Truma Combi in a variety of motorhomes, campers and travel trailers, but the Class B segment is where the Combi has found a niche. Limited space is one of the main concerns in a Class B unit so not only is the compact size of Combi important, but the noise level also needs to be at a minimum.
The world is getting smaller. Traveling to the most remote places on the globe has become commonplace. But it has come with a price. A price many of us didn’t realize until we put the world on pause.
Every year or two, we would take a vacation to a major destination. Disney, Myrtle Beach, New York, Minnesota, Wisconsin Dells. None of these trips hold more of a place in my heart than those covered in canvas. Those weekends in our old canvas tent were the best.
It had been about a week since I’d needed anything out of the deep freezer, and as I lifted the lid, the most pungent, foul smell filled my nose. It almost made me gag. My deep freeze was a soupy mess of melted popsicles, mushy chicken, thawed hamburger, soggy corn dogs, and ruined bags of frozen fruit.
In 15 years, I have decided that RVers are the best people out there. I see posts on social media about how awful it is to work in customer service, and that is not my experience at all. Maybe because service is essential in Truma’s business philosophy, I am passionate about the fact that I can turn an unhappy customer calling for help into a lifetime enthusiastic (Truma) customer, just because I made a difference.