Truma Upgrades, Adds Personnel at Lakeland Service Center

exterior Lakeland Service Center

August 31st, 2022

Truma North America has made some changes to their Lakeland, Florida Service Center to accommodate more Truma and Alde customers. The new, fully-stocked service center is just around the corner from the old location and features a 45-foot-long garage with 14-foot height clearance to fit RVs and motorhomes of any size. The location is fully stocked with factory-direct parts for both Truma and Alde systems, ensuring efficient repair and minimized appointment wait times.

In addition to the new location, the recent uptick in RV travel has led to the need for a second Mobile Service Technician in Lakeland to help meet the increased demand. Bruce Luebke joined David Lehman in Lakeland at the beginning of 2022, and together, the pair have a combined 35 years of hands-on RV industry experience. Both technicians are RVTI-certified and factory trained on Truma and Alde systems. 

“We try to make sure everyone that calls us gets an appointment booked in a short timeframe because we know our customers are traveling. I was having to turn people away, which we never want to do. So, when they asked if I wanted some help, I knew exactly who we needed to call,” said Lakeland Mobile Service Technician David Lehman.

The RV industry has seen an increased demand for service appointments across the country – especially in popular destinations. In addition to our Elkhart and Lakeland Service Centers, Truma also has Mobile Service Technicians in Phoenix, Arizona; Austin, Texas; and Denver, Colorado, with plans to continue adding technicians across North America.

“Our goal is for our customers always to have a Truma Mobile Service Technician within driving distance. With each tech we add, we get closer to that goal and our goal of providing Simply Better service for our systems,” said Head of Service Kyle Hastings. 

In addition to repairs and routine maintenance, our Service Centers and Mobile Vans also perform system upgrades for customers seeking a Simply Better level of comfort in their RVs. We currently offer Truma AquaGo installations at all our locations and will soon provide Truma Aventa installations for compatible RVs. To schedule your appointment or learn more about our service offerings, please visit http://truma.net/support.

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